OutSystems’ High-Performance Low-Code Platform Powers Western Union’s Digital Banking Solution

BOSTON–(BUSINESS WIRE)–OutSystems, a global leader in high-performance application development, has partnered with Western Union, a global leader in cross-border, cross-currency money movement and payments, to support the launch of its new digital banking offering in Germany, Poland and Romania. By developing mission-critical applications and customer portals on the OutSystems platform, Western Union is able to create products that extend its relationship with customers and create a new digital banking experience for the future.

Partnering with OutSystems, Western Union was able to create a full-service digital customer experience that offers users the ability to streamline multi-currency money transfers, addressing a critical need for digital transformation. The flexible user experience on OutSystems allows Western Union to easily integrate its applications with new platforms and make customizations. Additionally, the power and flexibility of the OutSystems platform provides an accelerated ability to continuously test and modify applications, paving the way for future and ongoing innovation.

“Our collaboration with OutSystems allows us to build a full-service digital banking experience, expanding the relationship we have with our customers,” said Thomas Mazzaferro, Chief Data and Innovation Officer for Western Union. “OutSystems provides the innovation and agility to dramatically accelerate Western Union’s digital transformation.”

Western Union connects millions of consumers to the global economy, in more than 200 countries and territories, in approximately 130 currencies. The company offers a truly diverse omnichannel offering, bridging the digital and physical worlds with a global network of retail agents. This consists of hundreds of thousands of locations, combined with one of the world’s largest cross-border digital person-to-person networks, reaching billions of bank accounts, as well as millions of digital wallets and cards.

“Western Union needed a high-performance, low-code solution to enable their development team to accelerate the launch of the company’s digital banking experience and show how innovative the financial services industry can be. “, said Paulo Rosado, founder and CEO of OutSystems. “Financial institutions are facing increasing pressure to provide digital offerings and experiences to their customers. With the integration of our software development platform, Western Union has become a digital technology leader, innovating and rapidly evolving to deliver exceptional customer experiences.

Western Union’s mobile apps and customer portals are currently available in Germany, Poland and Romania, with plans to expand to the United States and other European markets later this year.

Learn more about Western Union’s success at this year’s NextStep User Conference, taking place virtually November 15-17. To learn more and register, visit the NextStep 2022 page.

About OutSystems

OutSystems was founded in 2001 with a mission to empower every organization to innovate through software. OutSystems’ high-performance, low-code platform gives technology leaders and developers the tools to quickly build and deploy their own mission-critical applications. The company’s network spans over 600,000 community members, over 400 partners and active customers in 87 countries across 22 industries. OutSystems is “The #1 Low-Code Platform®” and a recognized leader by analysts, IT managers, business leaders, and developers worldwide. Some of the best-known brands use OutSystems to turn their big ideas into software that drives their business, their people, and the world. Learn more at www.outsystems.com.